Help
Welcome to Plume and Peak's Help Center
We’re here to make your shopping experience as smooth and enjoyable as possible! If you have a question or need assistance, you’re in the right place. Here you’ll find useful information, solutions to common issues, and ways to get in touch with us directly.
Frequently Asked Questions
Our FAQs section covers all the common inquiries about our products, shipping, returns, sizing, and more. If you're looking for answers, chances are you'll find them there!
- Order Changes & Cancellations
- Shipping Information
- Returns & Exchanges
- Payment & Discounts
- Product Sizing & Availability
Track Your Order
Can’t wait for your Plume and Peak order to arrive? Track it here! Simply enter your order number and we'll show you the latest update.
Returns & Exchanges
If you’re not 100% happy with your order, no worries! We’re committed to making sure you love what you bought. For all return or exchange inquiries, please reach out to us at return@plumeandpeak.com. Check our Returns Policy for all the details.
Contact Support
If you need further help or have a specific issue that’s not covered, we’re just an email away! Reach out to us:
- For returns: return@plumeandpeak.com
- For general inquiries: admin@plumeandpeak.com
Prefer live assistance? Our Live Chat feature is available during business hours, and we'll get back to you in no time!
How to Use Your Discount Code
We love making your shopping experience even better! If you’ve got a discount code, here’s how to apply it at checkout:
- Add your items to the cart.
- Proceed to checkout.
- Enter your discount code in the box labeled "Promo Code" before completing your purchase.
- Voilà! Enjoy the savings.
Shipping Information
We offer free shipping on orders over $150 (before taxes)! Orders are shipped worldwide, and delivery times vary by location. To check on your order status, visit your account or reach out to us directly.
If you’re experiencing delays, email us your receipt at admin@plumeandpeak.com, and we’ll get you the right info.
Can't Find What You're Looking For?
We want to make sure you get the perfect fit. That’s why every product has a detailed sizing guide just for you! Check it out before purchasing to ensure your order fits perfectly. If you need help, we're always here to assist!
Size Guide
If you've checked our FAQs and Help Center and still need assistance, we’d love to hear from you! Just send us an email at admin@plumeandpeak.com, and we’ll do our best to help.
