Terms & Conditions

Terms & Conditions

Welcome to Plume & Peak. By accessing and using our website, you agree to comply with the following Terms & Conditions. Please read them carefully before using our site or making a purchase.

1. General Information

Plume & Peak (“we,” “our,” “us”) operates this website to provide you with access to our fashion collections and related services. By visiting or shopping on our site, you agree to these Terms & Conditions and our Privacy Policy.

2. Eligibility

You must be at least 18 years old or have the supervision of a parent/guardian to use this site and place an order. By using our website, you confirm that you meet these requirements.

3. Products & Availability

  • We aim to display our products as accurately as possible, but colors and details may vary depending on your screen.

  • All items are subject to availability. We reserve the right to limit quantities or discontinue products at any time.

4. Orders & Payments

  • By placing an order, you agree to provide accurate and complete information.

  • Prices are listed in [CAD/USD – confirm currency] and are subject to change without notice.

  • Payment must be completed at checkout. We accept major credit/debit cards and other secure payment methods displayed at checkout.

5. Shipping & Delivery

  • Shipping times are estimates and may vary depending on your location and external factors beyond our control.

  • We are not responsible for delays caused by couriers, customs, or unforeseen circumstances.

6. Returns & Exchanges

  • We accept returns/exchanges in accordance with our Return Policy [link to Return Policy page].

  • Items must be unused, unwashed, and returned in original packaging within the specified timeframe.

  • Certain items (such as accessories or sale items) may be final sale and not eligible for return.

7. Intellectual Property

  • All content on this website—including text, images, logos, and designs—is the property of Plume & Peak and protected under copyright/trademark laws.

  • You may not copy, reproduce, or use our content without prior written consent.

8. Limitation of Liability

  • We are not liable for any damages, losses, or injuries resulting from the use of our website, products, or services.

  • To the fullest extent permitted by law, our liability is limited to the amount paid for the product in question.

9. User Conduct

You agree not to misuse our website by:

  • Attempting to hack, disrupt, or interfere with its functionality.

  • Posting or transmitting harmful, abusive, or unlawful content.

10. Third-Party Links

Our website may include links to third-party sites. We are not responsible for the content, policies, or practices of those sites.

11. Governing Law

These Terms & Conditions are governed by the laws of Ontario, Canada. Any disputes will be resolved in the courts of [Toronto, Ontario – confirm location].

12. Updates to Terms

We may update these Terms & Conditions from time to time. Updates will be posted on this page, and continued use of our site constitutes acceptance of changes.

13. Contact Us

For questions or concerns about these Terms & Conditions, please reach out to us at:

📩 Email: support@plumeandpeak.com
📍 Address: Toronto Canada

✨ At Plume & Peak, we believe shopping should be a joyful experience. These terms help ensure clarity, fairness, and trust between us and our community.